Privacy Policy

Last updated 10 October 2026 · version 2026-10-10

This explains what MatchSetGo collects, how we use it, and the choices you have. In plain terms: we collect what we need to set up your account and help you find someone to do an activity with. We don't sell your information.

What we collect

Your account

Username — how people find and add you. This is public to other members.
Email address — for your account. Hidden from other members unless you choose to share it.
Password — stored only as a cryptographic hash. We can't read it.
Date of birth — used to check you're old enough to use MatchSetGo (18+).

Your profile

First and last name, if you add them. Hidden from other members unless you choose to share them.
A short bio, if you write one.
A profile photo, if you upload one.
Your general location — see Location below.
Favourite activities — up to three, so the app can suggest them when you post.

What you do on MatchSetGo

Invitations you post, and ones you accept.
Messages you send in an invitation's chat.
Friends you add, and people you block.
Reports you file about another member.

Your device

A notification token, if you allow notifications — an anonymous identifier for your device, so we can tell you when someone accepts your invitation or sends a message. Turn notifications off and we stop using it.
A device identifier, recorded alongside that notification token — a random id the app generates on your phone, which tells your own devices apart if you use MatchSetGo on more than one. It identifies a device, never a person, and it's deleted with your account.
Standard server logs — your IP address, request times, and app version, generated by our hosting layer and used for troubleshooting and preventing abuse. Your IP is also used briefly, in memory, to rate-limit certain requests; the app doesn't store it in our database.

This website

The "early access" form — if you ask to be told when MatchSetGo opens up, we store the email address you type, together with your IP address and browser user-agent, so we can tell a real signup from an automated one. This is the one place we keep an IP address; it's a website form, not part of the app.

What we deliberately don't collect. We don't ask for your gender, your phone number, or your contacts. We don't track you across other apps or websites. We don't use advertising or cross-site tracking cookies. The mobile app doesn't use cookies at all — your sign-in is a token held in your device's secure storage.

Location

MatchSetGo is about finding someone nearby, so it needs a rough idea of where you are. The location we keep is deliberately coarse. When you set your location, and when you post an invitation, we ask your device for low-accuracy positioning — around one kilometre. That coarse point is what's saved on your profile and attached to your invitations, and it's all the app needs to match a city, a neighbourhood, or "near you" over a few miles.

The Discover feed reads your position, and doesn't keep it. To sort invitations by distance and show you how far away each one is, Discover uses the position your phone already has to hand, and otherwise asks for a fresh coarse one. That reading is sent with your request and used to answer it. It is not saved to your profile, not attached to anything you post, and not stored in our database. Because your phone may already hold a more exact position from another app, what it hands us can be more precise than we ask for — which is why we tell the app stores we collect precise location. On Android, your phone lets you choose whether to grant precise or approximate location, and that choice is yours to make.

When you set your location or post an invitation, your device turns those coordinates into a place name (like a city or neighbourhood) using your phone's built-in location service — Apple's on iPhone, Google's on Android. That lookup is handled by your device's operating system under its own privacy policy.

You can change your location any time in the app, and you can refuse the location permission outright — the app will simply ask you to try again rather than work around you.

How we use it

To run MatchSetGo: showing you invitations near you, showing yours to other members, delivering your messages, sending the notifications you asked for, keeping your account secure, and responding to safety reports. That's it. We don't sell your information.

What other members can see

Your username, your profile photo, your bio, and the general area of your invitations are visible to other members — that's how the app works.

Your first name, last name, and email are hidden by default. You can choose to share each one from Settings → Privacy in the app.

People you block can't see your invitations or reach you, and you won't see theirs. Blocking is not announced to them.

Who else is involved

We don't sell your information. We share it only with the services we need to run the app:

Who	What they handle
Hetzner	Our server and database. Your data is stored in Germany.
Expo, Apple, Google	Delivering push notifications to your device, if you enable them. Expo also delivers the app's own updates.
Resend	Sending you the emails the account itself needs: the code that confirms your email address when you sign up or change it, and the password-reset email if you ask for one. They receive your email address and the message.
ImprovMX	Forwarding the email you send to support@matchsetgo.com to the inbox we read. They receive your email address and the message.
Google	Two things. Turning a business's postal address into map coordinates, for Organizations that list themselves — no member's location is involved in that. And, when you use "Specify a place" while posting, searching for the place you are typing: what you type is sent to Google, along with your rough area so nearby places come first. Both go through our server, so Google does not see your device. Turning your own coordinates into a place name is done by your phone itself and is never sent anywhere.
Cloudflare	A bot check on the "early access" form on this website only. Not part of the app.

Your choices

Edit your profile — change or clear your name, bio, photo, and location any time.
Control what's shared — the toggles in Settings → Privacy.
Turn off notifications — in the app or in your phone's settings.
Block or report anyone who makes you uncomfortable.
Delete your account — see below.

Deleting your account

You can delete your account from Settings → Delete account in the app. It's immediate and it can't be undone. If you've already uninstalled the app, see how to request deletion.

What's deleted: your profile, name, photo, bio, location, date of birth, sign-in details, friends, blocks, favourite activities, settings, and your notification tokens and device identifiers. Your photo file is deleted from our server, not just unlinked.

What we keep, and why:

What	Why
Messages you sent	A conversation belongs to both people. Erasing your half would destroy the other person's record of a conversation they took part in. Your messages remain, shown as "Deleted user".
Invitations you posted that someone accepted	So the person who accepted keeps their plans and their chat. They stop appearing in Discover — nobody new can find them.
Safety reports involving your account	So deleting an account can't be used to escape a report. This is what keeps the safety system honest.

These retained records no longer identify you: the account they point to has had its personal details erased.

How long we keep things

We keep your information while your account exists. When you delete it, the above happens immediately. Server logs are short-lived and used only for troubleshooting and abuse prevention.

Age

MatchSetGo is for adults. You must be at least 18 to create an account, and we don't knowingly collect information from anyone under 18. If you believe a child has given us information, email us and we'll remove it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to ask for a copy of it. You can do most of this in the app directly. For anything else — including a copy of your data — email support@matchsetgo.com and we'll help.

Changes to this policy

If we make a material change, we'll ask you to review and accept the new version next time you sign in. Small edits — typos, clarifications — just update the date at the top.

Contact

Questions about privacy: support@matchsetgo.com